FOTC Canned Responses

Modified on Thu, 15 Feb, 2024 at 10:54 AM

Cancel or Updates for PayPal

Hello, and thank you for contacting the Southern Poverty Law Center. We are grateful for your support!

Please visit PayPal.com and log into your personal account to stop your monthly deduction. Then, use this link https://donate.splcenter.org/splc-paypal to recreate your monthly support or donate by credit card at https://donate.splcenter.org/

As always, your kind and generous support is deeply appreciated.

Cancellation

Thank you so much for your generous support of our mission as a Friend of the Center. Your support has helped the Southern Poverty Law Center expose and fight the hate that thrives in our country, seek justice through the courts and through policy, and provide anti-bias materials for free to schools across the nation.

Please be assured that your monthly contribution has been stopped. We also have other options should you decide to continue in the future:

Consider a smaller donation.
Give quarterly instead of monthly.
Pause donations for a couple of months.

Whatever you decide, `we are most grateful for your kindness and compassion towards our mission.

Warm Regards,

Directions to Update Pledge Info

Hi {{ticket.requester.firstname}},

I hope this email finds you and your loved ones well. Thank you for reaching out about updating your credit card.

You can update your current recurring donation pledge or payment method by clicking here. (Filling out this form will update your current recurring donation; it will not create a new, separate recurring donation and you will not be charged twice.)

We are grateful for your support of the Southern Poverty Law Center. Your gifts help us expose and fight the hate that thrives in our country, seek justice through the courts and through policy, and provide anti-bias materials for free to schools across the nation. Thank you.

Please let us know if we can further assist.

With best regards,

FOTC Cancel-employer giving

Thank you for contacting us. I'll be glad to assist you with this request.

Please be assured that your monthly contribution has been stopped. And thank you for continuing your support through your employer's giving program!

Here is a link should you or your employer have any questions or feel free to contact our Special Gifts Officer at 888-414-7752.

No Monthly Statements:

{{ticket.requester.firstname}}Thank you for recently contacting the Southern Poverty Law Center. We appreciate the opportunity to respond to your request.

Your donor record has been updated according to your preferences, so you should no longer continue to receive monthly statements from the SPLC.

Thank you again for writing. We value your support and interest in our endeavors. Working together, we can build a nation that lives up to the promise of its dream. Please let us know if we can assist you in the future.

FOTC Increase/Decrease (change variable)

Hi {{ticket.requester.firstname}}

Thank you so much for your generous support of our mission as a Friend of the Center. Because of caring people like you, we can continue fighting hate and intolerance across the country.

As you requested, your monthly deduction has increased from $ to $. Once Again, we appreciate your commitment to our organization.

If I can help you further, please don't hesitate to let me know.